Privacy Policy
This Privacy Policy describes how Esporte na Net (“we”, “our”, “us”) collects, uses, and protects the personal information you provide when accessing our website https://store.esportenanet.com/ (“the site”) and any related services. We respect your privacy and are committed to protecting your personal information in accordance with applicable data protection laws.
2. Information We Collect
We may collect the following personal information when you use our site:
- Contact information, such as name, email address, phone number;
- Demographic information, such as country, preferred language, postal code;
- Payment information, such as credit card numbers (collected securely through third-party payment providers);
- Profile and preference information you provide when creating an account with us.
Additionally, we may automatically collect information about your device and site usage, including your IP address, browser type, pages visited, and cookie data as described in the Cookies section below.
3. Use of Information
We use your personal information for the following purposes:
- Processing orders and transactions;
- Personalizing your experience on the site and responding to your individual preferences;
- Sending information about promotions, new products, or other updates that may be of interest to you, with your consent where required;
- Improving our products and services;
- Complying with legal and regulatory obligations.
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties except as necessary to provide services to you or as required by law.
5. Cookies and Similar Technologies
Our site uses cookies and similar technologies to enhance your browsing experience, personalize content and ads, analyze site usage, and manage account preferences. By using our site, you consent to the use of cookies as described in our cookie policy.
6. Data Protection
We implement security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Your Privacy Rights
You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights, please contact us as indicated below.
8. Changes to this Policy
We reserve the right to update this Privacy Policy periodically. We recommend reviewing this page regularly to stay informed of any changes. The effective date will be updated at the top of the page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or the processing of your personal information, please contact us using the following methods:
- Email: [email protected]
This Privacy Policy has been adapted to comply with general data protection laws applicable in different countries, including GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act).
Terms of Use
Welcome to the Esporte na Net online store. By accessing and using our website https://store.esportenanet.com/ and any related services, you agree to the following terms and conditions. Please read these policies carefully before proceeding:
- Acceptance of Terms: By accessing this site, you agree to comply with these Terms of Use and all applicable laws and regulations. If you do not agree with any part of these terms, you should not access the site or use our services.
- Use of the Site: This site is intended for personal, non-commercial use. You agree not to use the site for any unlawful or unauthorized purpose. You must not modify, adapt, or hack the site or modify another website to falsely imply that it is associated with Esporte na Net.
- Account Information: When creating an account with us, you are responsible for maintaining the confidentiality of your password and account information. You agree to notify us immediately of any unauthorized use of your account or other security breaches.
- Products and Services: We make every effort to accurately display information about our products and services. However, we do not guarantee that product descriptions, prices, promotions, availability, or other content on the site are accurate, complete, reliable, current, or error-free.
- Intellectual Property: All copyrights, trademarks, trade names, and other intellectual property rights on the site are owned by Esporte na Net or its licensors. You are not permitted to use, reproduce, modify, or distribute any content from the site without express permission.
- Limitation of Liability: Under no circumstances shall Esporte na Net be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use the site or any content therein.
- Modifications: We reserve the right to modify these Terms of Use at any time. Changes will take effect immediately upon posting on the site. We recommend that you periodically review the Terms of Use to stay informed of any changes.
By using our site, you agree to these Terms of Use. If you have any questions about these terms, please contact us through the support channels available on our website.
International Delivery Policy – Free Shipping
Esporte na Net is committed to providing a convenient and affordable shopping experience for our customers worldwide. Our international delivery policy offers free shipping on all orders, regardless of destination. Below are the key details of this policy:
- Free Shipping: All orders placed on our website https://store.esportenanet.com/ qualify for free shipping to any country worldwide.
- Delivery Timeframe: The estimated delivery time is 7 to 20 business days after order confirmation. This timeframe may vary depending on the destination and circumstances beyond our control, such as customs delays or weather conditions.
- Order Tracking: We will provide a tracking number so you can monitor the status of your order throughout the shipping process until final delivery.
- Restrictions: Please note that in some remote or hard-to-reach regions, there may be variations in delivery times. We will endeavor to minimize any inconvenience and ensure timely delivery whenever possible.
- Communication: We will keep you informed via email about the status of your order, including purchase confirmation, shipment, and delivery estimates.
- Contact: If you have any questions about your delivery or need further assistance, please contact us through the support channels available on our website.
We are committed to providing a reliable and efficient delivery service so that you receive your products within the specified timeframe. Thank you for choosing Esporte na Net, and we hope your shopping experience is exceptional.
Esporte na Net Pricing Policy
At Esporte na Net, we are committed to offering high-quality products at competitive prices to ensure customer satisfaction. Below are the key principles of our pricing policy:
- Price Transparency: All product prices displayed on our website https://store.esportenanet.com/ are clear and accurate. We do not apply hidden fees or additional surprises at the time of purchase.
- Promotions and Discounts: Periodically, we offer promotions, discounts, and special offers on our products. These offers are clearly communicated on our website and may include promotional codes that can be applied during checkout.
- Price Matching Policy: We strive to offer competitive prices compared to our competitors. If you find an identical product at a lower price elsewhere, please contact us so we can assess and, if possible, match or even beat the price.
- Price Changes: We reserve the right to adjust product prices at any time without prior notice. These changes will not affect confirmed orders unless required by law to apply a retroactive change.
- Special Promotions: Occasionally, we may run special promotions or seasonal sales that offer significant discounts on specific products. The specific terms of these promotions will be clearly communicated and subject to additional terms and conditions.
- Price Information: Our goal is to provide accurate and up-to-date information on product prices and availability. However, inadvertent errors may occur. If a product is listed with an incorrect price due to typographical error or incorrect information, we reserve the right to refuse or cancel orders for products listed with incorrect prices.
- Contact: If you have any questions about our pricing policy or need more information about a specific product, please do not hesitate to contact us through the support channels available on our website.
Thank you for choosing Esporte na Net as your sports products store. We are committed to providing a positive and transparent shopping experience.
Esporte na Net Refund Policy
At Esporte na Net, we value customer satisfaction and strive to ensure a positive shopping experience in every aspect. Our refund policy is designed to provide transparency and confidence in your purchases with us. Below are the key details of this policy:
- Right to Refund: You have the right to request a refund if you are not completely satisfied with your product, provided you meet the conditions outlined in this policy.
- Refund Eligibility Conditions:
- The product must be in its original packaging, unused, and in new condition.
- Refund requests must be made within the specified timeframe after product delivery, typically 7 days.
- Refund Request Process:
- Contact us through the support channels available on our website to initiate the return process.
- Provide the order number, product details, and reason for return.
- Our team will assess the request and provide further instructions on how to proceed.
- Refund Process:
- Upon receiving and inspecting the returned product, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed and a credit will automatically be applied to your original method of payment within a reasonable timeframe.
- Exceptions:
- Certain products may not be eligible for a refund due to hygiene reasons, intimate use, or other specific restrictions clearly indicated in the product description.
- Shipping Costs:
- Original shipping costs are non-refundable unless the return is due to our error.
- Contact:
- If you have any questions about our refund policy or need further assistance, please contact us. We are here to help.
Our goal is to ensure a smooth shopping experience at Esporte na Net. We appreciate your trust in our products and services.
Effective date: 06/29/2024